Transformation Office Lead - Beyond Banking Solutions

Team Transformation

Location Holborn Office

County Central London

Ref # 24584

Closing Date 25-May-2026

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:
 

•     Define and evolve our beyond-banking value proposition, identifying where partnerships can unlock new value for

      customers

•     Build and manage a pipeline of partner-enabled proposition opportunities across B2B partners, including fintechs, service

      providers and digital platforms

•     Facilitate end-to-end partnership development — from opportunity identification through to commercial assessment,

      agreement and launch readiness

•     Work closely with Product and Commercial teams to embed partner solutions into our customer experience

•     Assess partner opportunities across customer value, commercial outcomes, delivery feasibility and customer impact

•     Stay close to market trends and competitor activity to identify new partnership opportunities

 And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

 

What you will need: 
 

•      Experience in transformation, business development, proposition development, partnership or commercial roles, ideally in

       banking, fintech or B2B services

•      Strong understanding of B2B partnership models and ecosystem thinking

•      Ability to define and articulate propositions, not just execute deals or manage relationships

•     Strong strategic thinking and commercial judgement, with the ability to connect customer needs, partner capabilities and

       business value

•     Commercially driven, with experience building business cases, assessing economics and shaping revenue or growth

      opportunities

•     Excellent stakeholder management — able to work across product, legal, risk, procurement, commercial teams and

      external partners

•     Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

 Our promise to you…
 

•    We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! 

•   We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!