Operations Support - Invoice Finance
Team
Location
County
Ref # 24703
Closing Date 01-May-2026
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The role requires to be office-based twice per week in Guildford or Basildon. What you will do: • Be responsible for the timely and accurate processing of debtor receipts to customer facilities. • Be responsible for the timely and accurate processing of customer payments each day, ensuring all relevant controls have been checked and passed and that appropriate authority has been received. • Undertake other transactions as required, such as processing refunds, completing journals or correcting entries. • Answer customer queries, speak with customers and colleagues and investigate sometimes complex transactions. • Complete ad hoc tasks such as account opening, creating MI and reconciliations against the Bank account transactions. What you will need: • Previous experience in a structured team/clerical environment. • Experience in handling and processing of large volumes of data. • Attention to detail - you will need to be meticulous and maintain high levels of accuracy. • Ability to work as a team - with shared objectives this team work closely together as well as utilising the knowledge of other colleagues within the business. • Strong and confident communication style - you will be speaking with internal stakeholders and customers. • Knowledge of Invoice Finance would be beneficial. • Knowledge of Microsoft systems is required. • Experience of utilising multiple systems effectively to achieve objectives. • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
Our promise to you…
Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!
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