Designer

Team Brand & Marketing

Location Holborn Office

County Central London

Ref # 20643

Closing Date 23-Apr-2024

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.  

What you will do:

• You will be responsible for designing the communications for our most important stakeholder - our customers. This could include bringing campaigns to life, designing store screens, socials, emails and more.

• We put our customers at the heart of everything we do so this role holds great responsibility. You will need to bring to life our unique brand personality and service focus in a way which resonates.

• You’ll be expected to organise your own workload and communicate achievable timelines for the wide range of briefs that come your way, with guidance from the Lead Designer

• You will support the team with any improvement identified and openly share any ideas you have to help us with continuous improvement.

• You will become the expert and guardian of the Metro Bank brand and design approach for our SME and business customers, working closely with colleagues in the in-house studio, Customer Comms team, Agency, Digital team and internal customers.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

What you will need:

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

• You need to have at least five years of professional digital and print design under your belt, either client or agency-side

• Be able to evidence experience in being a design advocate and demonstrate how you have found ways to continually strengthen brands by creating high quality campaign assets.

• Have a background in directing and developing a brand’s visual tone, with proven results.

• You’ll be able to demonstrate a background in professional digital and print design, either client or agency-side. If you gained your experience while working for a well-known retailer, lifestyle brand, or even another bank, that’s a real plus.

• We need an expert in the Adobe Creative Suite (InDesign, Photoshop, Illustrator and After Effects), who also knows their way around Mac OSX. HTML and video editing skills would be great too, but these aren’t essential - just a willingness to learn.

• You’ll likely have a degree in Art, Graphic Design or Graphic Communications or equivalent.

• We also expect eagle-eyed attention to detail.

• We want you to be confident directing and developing a brand’s visual tone, with proven results. It’s also important that you can work closely with our copywriters and marketing managers to produce final designs that hit the mark.

• Organised and coordinated, with a track record of hitting tight deadlines.

• Creating initial designs through to completed assets in both print and digitial formats.

• We need an expert in the Adobe Creative Suite (InDesign, Photoshop, Illustrator and After Effects), who also knows their way around Mac OSX. HTML and video editing skills would be great too, but these aren’t essential – just a willingness to learn.

• You need to have at least five years of professional digital and print design under your belt, either client or agency-side. If you gained your experience while working for a well-known retailer, lifestyle brand, or even another bank, that’s a real plus. 

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! 

• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). 

• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!