Cloud Site Reliability Engineer (DevOps/SRE)

Team IT

Location Holborn Office

County Central London

Ref # 14675

Closing Date 17-Jun-2022

Do you have a passion for technology as well as helping team members and stakeholders? Are you an experienced Cloud/DevOps Engineer? Are you well versed with Site Reliability Engineering? If you’ve answered yes to these questions then we may have the role for you. 

As the Cloud SRE, you will be working within the amazing Metro Bank Engineering function, where you will be responsible for driving system automation, reliability and observability across critical Cloud Platforms & Applications. You will also make sure they meet the requirements of both internal & external customers. 

Depending on the team, most of our roles offer flexible working.

So what would you be doing?...

• Driving system reliability, performance and automation within non-production and production environments
• Resolving complex issues that L1 support are not able to fix and can triage the Service end to end
• Eliminating repetitive manual processes using automation and best practices to run and support stable and secure Cloud platforms
• Understanding the target Cloud architecture for the bank’s chosen public Cloud Service Provider(s) and platforms
• Working closely with the Cloud architects and engineers ensuring adherence to their architecture standards, technical reference architectures, service design standards and Cloud security architecture
• Incorporating best practices into the running of the target Cloud landing zone, such as using infrastructure as code, re-using scripts and tooling and being secure by design
• Contributing to the Cloud community within the bank to share knowledge and experience and promote re-use of proven solutions and code

You need to be this kind of person…

• Passionate about providing unparalleled levels of service and convenience for customers
• Able to work and learn quickly in a fast paced, fun and dynamic environment
• Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
• Care about doing a great job and exceeding expectations with the quality of what you do

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• You will have Strong experience with automation and infrastructure as code tools like Terraform and Ansible
• Experience of SDLC tools & processes such as Jira, Confluence, ServiceNow, CI/CD (ie Jenkins/Azure DevOps/GIT)
• You will need experience of frameworks and technologies such as Kubernetes, Istio, Kong, Docker, Kafka and Mongo
• To exceed in this role, you will need good knowledge of Linux (including coding & scripting in languages like Bash, Python and Javascript)
• You must have experience of building & supporting solutions for Public Cloud platforms (ie AWS, EC2, EKS, Lamba, APIGW) including IaaS and PaaS services
• You will need understanding of how to configure Cloud for high scalability and resilience, disaster recovery, tight security and proven compliance
• You will need a solid understand of Cloud Networking
• You must have knowledge of security and compliance principles and challenges within the Cloud
• Ideally, you will have a good understanding and experience of Agile and DevOps processes and tooling

Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!


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