Chapter Lead - Infrastructure

Team IT

Location Holborn Office

County Central London

Ref # 16466

Closing Date 21-Jun-2022

Are you an expert in all things infrastructure? Do you put the customer at the heart of everything you do? Can you nurture colleagues to help them grow? If yes, then we may have the role for you! 

As the Chapter Lead – Infrastructure, you will be responsible for all the infrastructure in non-production and production environments within Metro Bank. You will also translate the developments in your domain into strategy within the chapter and makes sure it is well transferred to all chapter members.

Depending on the team, most of our roles offer flexible working.

So what would you be doing?...

• Assisting in engineering, building the features that customer value using their knowledge to assist and lead the team in excellence 
• Setting and defining standards and best practice and communicating to colleagues, mentoring colleagues and contributing to engineering excellence 
• Ensuring that the infrastructure is delivered in a manner that supports appropriate levels of resilience, performance and capacity 
• Providing infrastructure services vision and enabling innovation and leverage IT trends that can create business value consistent with the bank’s requirements and expectations 
• Ensuring Continuous innovation and IT legacy removal 
• Working closely with IT Security stakeholders to ensure the security of IT Infrastructure and systems 
• Setting the direction for internal environments and infrastructure capability, including standards, guardrails and people development 
• Coordinating infrastructure builds, configurations and deployments to ensure a stable platform for the business 
• Ensuring that appropriate segregation of duties is maintained and that access controls for individuals within the team are appropriately separated in line with policy
• Defining user access controls for end users for the suite of applications within the team in consultation with the IT Security team 

You need to be this kind of person…

• Passionate about providing unparalleled levels of service and convenience for customers
• Able to work and learn quickly in a fast paced, fun and dynamic environment
• Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
• Care about doing a great job and exceeding expectations with the quality of what you do

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Environments knowledge: creation and maintenance of environments provisioning policy; env strategy; env planning, effort and cost estimations; environment usage planning; Waterfall, V-model and Agile SDLC understanding 
• An advanced understanding of all areas of IT, best practices and emerging technologies 
• Extensive knowledge of data centre operations, telecommunications, network engineering, data centre applications and client/server computing
• Experience of working in an Agile work environment 
• Experience of TDD/BDD development methodology 
• Experience of DevOps practice in their field

Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

#LI-Loveyourjobatlast  #LI-Hybrid

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