Business Continuity Manager - 12 Month Maternity Cover

Team Operations

Location Holborn Office

County Central London

Ref # 21412

Closing Date 26-Apr-2024

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.   

 What you will do:
 

•    Work closely with Incident Management and Operational Resilience colleagues to help build an environment and ability to proactively prevent, respond, recover, and learn from

•    Liaise with Policy and Risk Management, to enhance and mature the Business Continuity (BC) minimum standards.

•    Proactively work with business teams to help them maintain and develop their BIA/BCPs and the testing thereof and manage the resulting actions identified.

•    Build and foster relationships with other resilience capabilities and share BC best-practice with those teams; particularly IT, Facilities, and the heads of each operations department.

•    Be the point of contact to assist business teams in the migration and maintenance of their BC data in a new BC tooling capability.

•    Deliver the BC horizon scanning activity to help enable a proactive approach to BCM.

•    Assist the Lead BC Manager in the review and assessment of supplier BCM responses to our due diligence questionnaires.

•    Oversee and manage the routine reporting of BC activities, identifying and escalating issues where required.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

 What you will need: 
 

 

•    Experience and deep knowledge of the theory and practice of Business Continuity Management.

•    Know how to develop a business impact analysis and document a BC plan to a sufficiently high standard, to withstand scrutiny by auditors and regulators, in accordance with industry best practice.

•    Know how to implement a BC plan across the Metro Bank multi-site, multi-system and hybrid working environment and how to test a BC plan holistically, and piecemeal, on a rolling basis.

•    Working knowledge of major IT architectural components (whilst the technical disaster recovery plans sit within IT, the role needs to know enough about DR– for example – data centres, to be able to ask the right questions of IT).

•    Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.

 

Our promise to you…
 

•    We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! 

•    We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). 

•    We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!