Relationship Director - Invoice Finance, Guildford & London
Team
Location Guildford Office
County Surrey
Ref # 2971
Closing Date 24-Nov-2017
Invoice Finance are able to give our customers the opportunity to improve their cash flow to grow and invest in their business. Rather than waiting for an invoice to clear, we can lend them money based on how much the customer is due to pay. As a Relationship Director it is your role to create FANS by supporting and nurturing customer relationships whilst preventing risks to the customer and the bank.
So what would you be doing?...
• Providing an amazing customer experience by retaining and expanding your existing relationships, whilst creating new FANS!
• Understanding the individual Invoice Finance needs of the customer, ensuring we maintain the relationship created by the Business Development team
• Carrying out regular reviews for your customers to ensure we are giving them amazing service and that they have access to all of the amazing services that Metro Bank offers
• Digging deep into the customer’s business, looking at any risks to the bank or the customer. Making sure we can be confident in releasing funds to our customers
• Arranging regular one to one’s with our customers, providing a personal touch by visiting the businesses we are nurturing to grow
You need to be this kind of person…
• Prepared to stick to something - we get nervous if someone has jumped from to job
• Able to learn quickly in a fast paced, fun and dynamic environment
And whilst we always aim to train for skill where possible, on this occasion we are looking for someone is already able to do all of these wonderful things...
• Experience of identifying and meeting customer's Invoice Finance needs whilst resolving complex queries
• Able to build amazing relationships with colleagues and customers so that we make the right decision for our customers every time
• Flexibility will be key for this role, you will need to travel to our Guildford office two days per week and work in our Holborn offices two to three days per week
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