Do you have strong Product Management experience? Do you have good knowledge of Asset and Invoice Finance? Are you looking to work for a forward thinking, innovative organisation? If yes, then we may have the role for you!
We are looking for a Product Manager who will be responsible for developing an end to end proposition across our Commercial Lending businesses, in this case with a particular focus on Asset & Invoice Finance lending. Target customers will be businesses with lending needs that require our Asset finance solution (financing a company’s balance sheet assets or for the purchase of new company assets) or our Invoice Finance product (borrowing money based on what customers owe to your business).
To be successful in this role you will be required to collaborate closely with a number of internal business functions across the bank to achieve that goal. And give equal time and effort working with two separate business functions who are expanding and developing new propositions towards revenue growth. Both areas are critical to Metro Bank’s long term plan.
Depending on the team, most of our roles offer flexible working.
So what would you be doing?...
• Identifying where we can build and improve our Asset & Invoice finance lending propositions, and the key processes that make the proposition what it is in market
•Collaborating across a number of business functions to deliver clear process and feature improvements - both in the short term (through small scale tweaks); through to setting out the long term framework (processes, people and technology) for the way in which we originate and service business lending solutions
•Supporting the build out of new products and solutions aimed at the Asset and Invoice Finance customer base
•Building a deep understanding of who our customers are and what they want
•Monitoring and supporting efforts to maintain and grow underlying yield on each of the portfolio’s treating both areas as separate functions
•Leading strategically important projects – from the idea of a new product or proposition all the way through to delivery, working with colleagues across the business
•Co-ordinating price and rate changes across the commercial lending businesses
•Multi-Tasking and prioritising workload giving equal time and effort to both areas to support initiatives and business objectives
You need to be this kind of person…
• Passionate about providing unparalleled levels of service and convenience for customers
• Able to work and learn quickly in a fast paced, fun and dynamic environment
• Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
• Care about doing a great job and exceeding expectations with the quality of what you do
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
•You should have a deep understanding of customer needs, attitudes and behaviour, to build highly customer-focused propositions that support the Metro Brand
•Naturally you will have an understanding of and experience working within one of the lending areas
•You should have experience in working through a series of topics or problems, synthesizing multiple data points to form and gain buy-in to recommendations
•You will have an ability to work through a series of initiatives and ensure that time is well balanced between short term deliverables and a focus on longer term strategic outcomes
•It is essential that you have an understanding of the end-to-end processes that make up the business lending lifecycle of each area
•You should be used to deeply understanding the way products and processes work so that you can identify and resolve errors in the way our products are working
•You should have strong interpersonal, relationship building and both written and verbal communication skills
•Ideally you will have experience in process re-engineering and/or business transformation
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