Lead Credit Risk Analyst

Team Consumer Finance

Location Bishopsgate

County London

Ref # 16443

Closing Date 14-Jul-2022

Do you enjoy working in a fast-paced environment, solving real problems with data and analytics?  Are you able to understand and work within credit risk frameworks and balance business needs with delivering positive customer outcomes?  Do you have a passion for advanced analytics and machine learning algorithms and how they can be applied in financial services to add value?  If yes, then we could have the perfect role for you!

This role will work within the Consumer Finance Division, which focuses on consumer lending products and services, and is central to the Bank’s growth strategy for 2022 and beyond.  The focus will be on innovation, digitisation and delivering something fresh for customers, offering attractive products and the best possible customer service.

To support this we are looking to add to our super talented Credit Risk team. Analysts can expect to be exposed to multiple projects around unsecured personal loans, credit cards and overdrafts. Additionally, there is the need for insight and strategic evolution throughout the credit lifecycle, providing exposure to each stage from acquisition to recoveries and fraud analytics.

Depending on the team, most of our roles offer flexible working

So what would you be doing?...

• Interrogating internal and external/bureau data to drive changes to strategies and insight into performance
•Develop and optimise credit strategies, balancing risk against returns. These strategies may cover a variety of different channels and products, and cover the full credit lifecycle, from new business to Collections
•Extracting, manipulating and analysing data on the performance of portfolios to ensure that they are performing within expectations. 
•Representing risk to the wider business, driving changes via the product team and presenting analytical work to senior management
•Potential to support the development of predictive models and ensuring their implementation, enhancing auto-approval processes and fraud avoidance. This includes the use of advanced regression techniques e.g. gradient boosted models
•Enhancing loss forecasting and provisioning methodology and developing best in class tools
•Supporting the development of analytical tools across the wider business. This may include areas such marketing, product and the development of new propositions or channels

You need to be this kind of person…

• Passionate about providing unparalleled levels of service and convenience for customers
• Able to work and learn quickly in a fast paced, fun and dynamic environment
• Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
• Care about doing a great job and exceeding expectations with the quality of what you do

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Analyse and model data, and derive insights on how to optimise complex journeys and systems
•Understand consumer lending products, profitability dynamics and credit risk 
•Be fluent with SQL to retrieve information for analysis, ideally at a level to develop other colleagues’ technique and understanding
•Experience disseminating complex information to all stakeholders (technical and non- technical) in a "user-friendly" manner and turning insight into action
•Demonstrable track record in successfully working on multiple projects concurrently, managing possible conflicting priorities and delivering within agreed parameters
•Ability to challenge in a constructive way, and influence others to deliver processes and solutions in line with regulatory requirements
•Prior experience using another programming language (e.g. SAS, R or Python) would be ideal
•Degree educated in a quantitative/numerical discipline (e.g. economics, maths, physics, engineering)
•Knowledge of FCA regulations and experience applying them in a practical capacity within a fast-growing regulated organisation

Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!


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