IT Operations Engineer - Security

Team IT

Location Holborn Office

County Central London

Ref # 24026

Closing Date 11-Dec-2025

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

This role requires to be office-based (Holborn) once per week. 

What you will do:
 

•   Monitor, analyze and remediate vulnerabilities in Microsoft platforms, applications and services

•     Work closely with stakeholders to ensure effective patching, vulnerability remediation and threat mitigation

•     Support audits, security assessments, and penetration testing remediation

•     Provide knowledge transfer and mentoring to colleagues across IT Operations

•     Manage and maintain the Microsoft and Windows based Applications on a day-to-day basis 

•     Fault finding and diagnosis of issues within Microsoft/Windows Applications

•     Provide out of hours support for security remediation work and maintenances 

•     Ensure the Microsoft platform can support the Bank’s growth 

•     Implement the best practices for security and operational management

•     Review and challenge design documentation to improve efficiencies within the Bank

•     Find innovative ways to automate and improve current processes

•     Document procedures and ensure current procedures are up to date

•     Build a better experience for colleagues and customers alike

 And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

 

What you will need: 
 

•      In-depth experience in a hands-on IT Security or IT Operations role (ideally in a financial services environment) with strong knowledge on Microsoft and different cloud technologies and platforms such as Azure, O365

•     Deep understanding of Microsoft vulnerability management and patching cycles

•     Experience with registry hardening, system configuration, and security baselines

•     Strong troubleshooting skills, especially with escalated 3rd-level issues

•     Familiarity with threat detection, incident response, and SIEM tools

•     Advanced knowledge and significant experience on Microsoft Operating Systems (Windows Server 2012 R2/2016/2019/2022 & Client)

•     Advanced knowledge and significant experience on the following Microsoft Technologies 

o          Active Directory & Group Policy Management

o          PKI (Certificate Authority, NDES/SCEP, Certificate lifecycle management)

o          Entra ID, Conditional Access, MFA and identity security

o          Microsoft SQL 2012/2016

•     Linux knowledge would be beneficial

•     Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

 Our promise to you…
 

•    We believe in “one in, one up” at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role!

•    We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! 

•    We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!