Cheque Clearing Specialist

Team

Location

County

Ref # 2230

Closing Date 21-Mar-2017

This is a fantastic opportunity to join the growing Clearing Team here at Metro Bank! As a Cheque Clearing Specialist you will own and manage all cheques that are sent into Metro Bank.

You will ensure that all processes and procedures are followed and completed within the agreed time frames, to ensure we continue to provide an amazing service to our customers.

So what would you be doing?...

• Manage an escalation and handling process for customer enquiries via all routes within internal and external service level agreements
• Work closely with our Retail, Commercial Banking, Contact Centre and Banking Operations departments
• Ensure all accounting entries are cleared and accounted for
• Process the clearing cheque deposits accurately and timely

You need to be this kind of person…

• Passionate about providing unparalleled levels of service and convenience for customers
• Prepared to stick at something – we get nervous if someone has jumped from job to job
• Able to work and learn quickly in a fast paced, fun and dynamic environment


And whilst we always aim to train for skill where possible, on this occasion we are looking for someone who is already able to do all these wonderful things...

• Payments or clearing knowledge and workflow management experience is desirable
• Knowledge of Retail banking processes – payments, cards and clearing
• High levels of accuracy and attention to detail
• Great organisation skills, with the ability to balance your workload when dealing with multiple tasks

• This role is regulated by the Financial Conduct Authority (FCA) under the Senior Managers and Certification Regime. This means that If you are successful in your application, we are required to carry out additional checks that will be repeated annually while you are in this role. For more information you can visit the FCA website or ask your recruiter who can explain further.

Important Footnote

IMPORTANT FOOTNOTE;
Thanks for reading our job advert. We do our very best to bring to life what it’s like working as part of the team at Metro Bank. We also know that sometimes some candidates (especially women, research tells us) may be put off applying for a job unless they think they can tick every box. We also know that diverse teams really are the best teams! So whoever you are, if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… go on… why not give it a whirl? Good luck!

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