Cheque Clearing Specialist
Team
Location
County
Ref # 2230
Closing Date 21-Mar-2017
This is a fantastic opportunity to join the growing Clearing Team here at Metro Bank! As a Cheque Clearing Specialist you will own and manage all cheques that are sent into Metro Bank. You will ensure that all processes and procedures are followed and completed within the agreed time frames, to ensure we continue to provide an amazing service to our customers. So what would you be doing?... • Manage an escalation and handling process for customer enquiries via all routes within internal and external service level agreements You need to be this kind of person… • Passionate about providing unparalleled levels of service and convenience for customers • Payments or clearing knowledge and workflow management experience is desirable
• Work closely with our Retail, Commercial Banking, Contact Centre and Banking Operations departments
• Ensure all accounting entries are cleared and accounted for
• Process the clearing cheque deposits accurately and timely
• Prepared to stick at something – we get nervous if someone has jumped from job to job
• Able to work and learn quickly in a fast paced, fun and dynamic environment
And whilst we always aim to train for skill where possible, on this occasion we are looking for someone who is already able to do all these wonderful things...
• Knowledge of Retail banking processes – payments, cards and clearing
• High levels of accuracy and attention to detail
• Great organisation skills, with the ability to balance your workload when dealing with multiple tasks
Important Footnote
Share it: