Application Technical Analyst - BA/Developer

Team IT

Location Holborn Office

County Central London

Ref # 15147

Closing Date 06-Mar-2022

We do banking differently.

We believe that people come first, and that everyone deserves a great experience every step of the way - whether it’s face to face, through our telephony service, online, or on our app. We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, 7 days a week. A bank where you can walk in without an appointment and walk out with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.

Our IT function is integral in delivering systems, workflows and software across all parts of the Bank. Whichever part of the lifecycle this role belongs to, building or maintaining the solutions, you will find it plays a key contribution in enabling us to continue creating fans. 

Depending on the team, most of our roles offer flexible working and you will work remotely temporarily due to COVID-19.

So what would you be doing?...

• Adapt and develop internal IT Application Development capabilities within the Surround Applications Team. 
• This role will be responsible for supporting IT Application(s), working closely with development 
• The Application Technical Analysts /Developer will be responsible for delivering best in class IT Application Development technics and methods 
• Technical :System Experience & Knowledge’s: JDK8 (Future JDK11), Google chrome (Latest version)Postman (Latest version) , Winmerge (Latest version) , IntelliJNotepad++Apache Tomcat 9, ForgeRock AM, IDM and DSGit (Latest version) , Source tree (Latest version.
• Real time experience with Identity Management Tool development with Bank, Agile Methods and appreciated frameworks like Scrum, Kanban, Safe/Lean.
• Solid experience & knowledge working with JIRA&Confluance, Gitlab.
• Hands on Experience with Coding JAVA& PHYTON (Ansible).Able to test own code and help to testing team where necessary
• Providing effort analysis/impact of change, as well as testing approach.
• Adapt and develop internal IT Application Development capabilities (ForgeRock) within the Surround Applications Team. 
• Complete development or any configuration changes which cannot be performed by the Business and work with the Product Manager to co-ordinate Metro activity for any defect/incident tickets raised by Metro.
• You will develop an understanding of the business needs and requirements as well as functional specifications, and translate these into Technical Specification Documents, and develop solutions that meet those specifications.
• Challenges associated with supporting the Application day to day 
• Assisting the Business with Project and configuration changes
• Support the Product Manager, manage the Application, including operational vendor relationship, application production/support roadmaps, demand, capacity, configuration, development and licensing

You need to be this kind of person…

• Passionate about providing unparalleled levels of service and convenience for customers
• Able to work and learn quickly in a fast paced, fun and dynamic environment
• Prepared to stick at something – we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
• Care about doing a great job and exceeding expectations with the quality of what you do

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Technical specialist working in Financial Institutions – most likely in UK banking sector
• Working with the business analysts to develop effective business processes to accompany large scale application changes
• Evidence of comfort with technology concepts and solutions across the spectrum of deliver
• Evidence of a well-developed ability to communicate effectively in both verbal and written formats at all levels within the organization and with 3rd party suppliers
• Strong knowledge within the Product Domain and underlying technologies
• Experience with Agile disciplines  
• Good understanding of enterprise infrastructure architecture and principles
• Able to understand and direct the resolution to a wide range of technical incidents

Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!


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